How to Choose an Umrah Package in Singapore

Disclosure: Hisar Travel, mentioned later, is a travel business affiliated with this site’s operator. We present it as one option and disclose that connection openly.

Choosing an umrah package is first a consumer decision: who you book with, and what you actually get for your money. Start by checking the agent is licensed, then compare packages on what they include. This page covers the practical and consumer side — for religious matters, refer to MUIS or a qualified Asatizah.

1. Check the agent is licensed

In Singapore, any business selling travel — including umrah packages — must hold a valid travel agent licence from the Singapore Tourism Board (STB) under the Travel Agents Act. Selling travel without a licence is an offence, and STB has prosecuted individuals who sold umrah packages unlicensed. Before you pay anyone:

Verify an umrah agent before you pay: STB licence Valid, under the Travel Agents Act; NATAS Accredited (natas.travel); Business Registered UEN + physical office; Red flag Price far below market; cash to personal account

Selling travel without an STB licence is an offence; verify before booking.

Verify the STB licence (check the agent is licensed under the Travel Agents Act).
Look for NATAS accreditation (natas.travel).
Confirm a registered business (UEN) and a real physical office, not just a social-media account.

2. Compare what the package includes

Two packages at similar prices can differ a lot. Compare line by line:

Flights — direct or transit, airline, baggage.
Hotels — star rating and, crucially, walking distance to the Haram in both Makkah and Madinah.
Transfers — airport and inter-city ground transport.
Visa handling — whether the agent arranges the Nusuk e-visa and insurance.
Guides / mutawwif — group support on the ground.
Group size and dates — and whether dates are confirmed.

3. Read the fine print before paying

Cancellation and refund terms — what you get back, and when.
What is excluded — meals, optional tours, tips.
Payment — pay a licensed business through traceable means; keep receipts and the written itinerary.

4. Watch for red flags

A price far below the market for comparable flights and hotels.
Pressure to pay quickly or in cash to a personal account.
No licence, no UEN, no office — or vague answers when you ask.
Promises that sound guaranteed or unusually generous.

The Police have warned that fake travel-agent websites and unlicensed sellers target religious travel; verifying the licence is your best protection.

5. Visa and entry basics

Umrah from Singapore generally uses the Nusuk e-visa, applied for on the official Saudi portals (such as visa.visitsaudi.com or umrah.nusuk.sa), plus a passport valid at least six months and the required meningitis vaccination. A good agent handles or guides this; you can also verify requirements yourself — see our umrah preparation checklist.

One option: Hisar Travel

Hisar Travel — a travel business affiliated with this site (see the disclosure above) — offers umrah packages. Apply the same checks above to it as to any agent, compare it against others, and choose what suits you.

For rulings

How umrah is performed and related religious questions are not covered here. Refer to MUIS or a qualified Asatizah.

Umrah preparation checklist
Explore more umrah and hajj guides

Affiliate disclosure: Some links on this page are affiliate links. If you apply or buy through them we may earn a commission at no extra cost to you. This never changes the rates, figures or comparisons shown — those come from official or vendor sources with an "as of" date. We do not recommend specific products.